The BI uses Idea Elan’s InfinityX software for equipment and user management.
All clients and users will need an InfinityX account. Infinity X aspects are tailored by facility, thus BI-specific help is below. The software processes differ slightly depending if you are an external client or a member of the McMaster community.
If you need additional help outside of the information below, please contact us.
The McMaster community must use the SSO (Single Sign On) feature together with their MacID. All students must be affiliated with a McMaster faculty member.
Log into Infinity X with the blue SSO button and your MacID credentials to access McMaster’s central facility resources. Note: SSO is required to link McMaster financial accounts.
Affiliate your InfinityX account with the BI facility and a supervisor (if needed).
The initial help guide for BI Users sent in preparation for the InfinityX launch.
The Help Guide sent to Supervisors to help with initial setup and approvals of new Users within Infinity X.
The McMaster community can access Infinity X help files through a McMaster Microsoft SharePoint site.
Access the QR code to download the Infinity X App on your mobile device. Enter the McMaster code to allow SSO with your MacID.
The help guide sent to BI Users on how to start and stop a session within the Infinity X app.
External Clients help guide on setting up an InfinityX account and submitting samples
Feel free to contact BI Staff with any questions, or directly to Infinity@mcmaster.ca