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Sample Submissions

Sample Submissions

The BI offers fee-for-service analysis for all our instruments.
The XPSMALDI and MaXis are typically technician run instruments and require sample submissions.

The process for sample submission differs based on whether the request is from our internal McMaster community, or external clients, as outlined below. If you aren’t sure of which process applies to your work, please email us.

All clients submitting samples will need to be setup within our user management system, InfinityX. For more information on this software, check out our InfinityX Resource page.

The McMaster community can also become trained to use some equipment independently. For more information on becoming a “BI User”, navigate to our BI Access & Training page.

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Instructions for the Internal McMaster Community Log into InfinityX

  • Sample submissions are processed via Infinity X.
  • Your Infinity X account must be linked to your supervisor and the BI Facility (Visit our InfinityX Resources page for help on InfinityX setup).
  • Log into Infinity X and from the left menu, select “Request Forms > BI Sample Submission Form” and follow the workflow to provide information on your sample details and analysis type.

Instructions for External Clients Email the BI

  • Sample submissions are generally processed via Infinity X – either by the client or by our management team.
  • External clients will need to be setup with an InfinityX account and the McMaster billing system prior to samples being accepted.
  • Please email us with details of your samples and what analysis you would like performed. Our management team will help set up your accounts, billing and connect you with the appropriate technical staff member.

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